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Rules of Play

BC Gaming Event Licence #149596
BC Gaming Event Licence #149276
BC Gaming Event Licence #149285

For inquiries relating to any ticket purchased please call 604-536-2105 or 1-888-536-2105 or email [email protected].

1. TICKETS AVAILABLE:

For the Heroes Lottery a total of 503,000 tickets are available, with approximately 51,809 3-Packs @ 3 for $75, (155,427 tickets), 26,265 7-Packs @ 7 for $129, (183,855 tickets), 3,678 21-Packs @ 21 for $300, (77,238 tickets) and 2,162 40-Packs @ 40 for $500, (86,480 tickets). The number of tickets in each price category may change dependent on availability. If any price category is generating more sales or sells out, tickets may be transferred from one price category to another, however total number of tickets for sales, 503,000 will not change.

For the 50/50 Plus Lottery a total of 652,000 tickets are available with 33,034 2-Packs @ 2 for $15, (66,068 tickets), 21,432 6-Packs @ 6 for $30, (128,592 tickets), 6,401 20-Packs @ 20 for $60, (128,020 tickets), and 8,233 40-Packs @ 40 for $80, (329,320 tickets). The number of tickets in each price category may change dependent on availability.  If any price category is generating more sales or sells out, tickets may be transferred from one price category to another, however total number of tickets for sales, 652,000 will not change.

For the Daily Cash Plus Game a total of 206,000 tickets are available with approximately 33,772 2-Packs @ 2 for $25, (67,544 tickets), 9,948 6-Packs @ 6 for $50, (59,688 tickets), and 6,564 12-Packs @ 12 for $75, (78,768 tickets). The number of tickets in each price category may change dependent on availability. If any price category is generating more sales or sells out, tickets may be transferred from one price category to another, however total number of tickets for sales, 206,000 will not change.

Each Heroes Lottery ticket sold in a 3-Pack or a 7-Pack or a 21-Pack or a 40-Pack, each 50/50 Plus Lottery ticket sold in a 2-Pack or a 6-Pack or a 20-Pack or a 40-Pack and each Daily Cash Plus Game ticket sold in a 2-Pack or a 6-Pack or a 12-Pack, must contain the same customer information. A ticket purchaser must purchase a Heroes Lottery ticket to be eligible to purchase 50/50 Plus Lottery and/or Daily Cash Plus Game tickets.

Once you have purchased a ticket in the 2024 Heroes Lottery, you are entitled to add 50/50 Plus Lottery tickets and Daily Cash Plus Game tickets without purchasing an additional 2024 Heroes Lottery ticket.

A purchaser may purchase as many Heroes Lottery, 50/50 Plus Lottery and Daily Cash Plus Game tickets as they wish, provided they purchase, or have purchased, at least one Heroes Lottery Ticket Pack.

Tickets may be sold and purchased only in British Columbia.

Ticket purchasers must be 19 years of age or older.

No refunds will be issued after commencement of the draws.

2. TAX INFORMATION:

Prizes are awarded tax free in Canada.  The price of tickets is not deductible as a charitable donation for tax purposes in Canada.

3. PERTINENT SALES CUTOFF DATES:

Welcome Bonus - Sales Cutoff is Midnight, Thursday, May 16, 2024

Heroes Bonus - Sales Cutoff is Midnight, Friday, May 31, 2024

Summer Bonus - Sales Cutoff is Midnight, Friday, June 14, 2024

Early Bird - Sales Cutoff is Midnight, Thursday, June 27, 2024

50/50 Plus Lottery - Sales Cutoff is Midnight, Thursday, July 11, 2024

Daily Cash Plus Game - Sales Cutoff is Midnight, Thursday, July 11, 2024

Final Draws - Sales Cutoff is Midnight, Thursday, July 11, 2024

4. PERTINENT DRAW DATES:

Welcome Bonus and Heroes Bonus Draws:
Tuesday, June 18, 2024, at MNP LLP, 15303 31st Avenue, Surrey, BC, at 9:00 am.
Welcome Bonus will be drawn first, followed by Heroes Bonus.

Summer Bonus Draw and Early Bird Draws:
Tuesday, July 16, 2024, at MNP LLP, 15303 31st Avenue, Surrey, BC, at 9:00 am.
Summer Bonus will be drawn first followed by the Early Birds.

50/50 Plus Lottery, Daily Cash Plus Game and Grand Prize and Final Draws:
Tuesday, July 30, 2024, at MNP LLP, 15303 31st Avenue, Surrey, BC from 9:00 am to 1:00 pm for all remaining prizes over $1,000. Grand Prize will be drawn first, followed by the 50/50 Plus Lottery draw and then the remaining prize over $1,000 will be drawn in order of ascending value.

All draws will be conducted in accordance with Gaming Policy and Enforcement Branch – Licensed Charitable Gaming Rules. All winners will be chosen by using a Random Number Generator (RNG).

Balance of prizes in the Main Lottery valued at $1,000 or less will be completed at MNP LLP, 15303 31st Avenue, Surrey, BC, on Tuesday, July 11, 2024, from 9:00 am to 1:00 pm, or until completed.  Prizes will be drawn in order of ascending value.

Daily Cash Plus Game – Saturday to Thursday winners of $1,000 will be announced from August 3 to November 14, 2024.  Friday winners of $2,500 will be announced every Friday from August 9 to November 8, 2024. The three final prize winners of $25,000 each will be announced on November 15, 2024.  Winners will be posted daily on the website at heroeslottery.com.  All winners will be contacted daily except Saturday, Sunday, and Holiday Monday winners, who will be contacted on the following business day.

5. CASH EQUIVALENTS AND PRIZE DETAILS:

There are 2,719 prizes available to be won in the Heroes Lottery. The retail value of all prizes is $3,075,499.69 based on Manufacturers Suggested Retail Price as provided by our suppliers and this amount includes any related taxes on the individual prizes. Each ticket is re-entered after each prize category.

Prizes must be accepted as awarded and must be claimed within 12 months of the draw date. The Grand Prize winner has 10 days from notification of winning to choose their prize. If the winner cannot be reached or does not indicate their selection to the foundation after 10 days, the cash option will be awarded. No substitutions are permitted by winners except where a cash equivalent or alternate prize is specified. Prizes may not be exactly as shown.

To claim a prize with a cash equivalent option, prize winners must provide the following documents on request:

  • Signed and witnessed Waiver Form
  • Photocopy of winning ticket or prize winner letter
  • A copy of their valid Photo Identification

6. ELIGIBILITY:

The following, including their spouse and any related or dependent person residing in the same household are prohibited from purchasing a ticket in this lottery: board members and employees of VGH & UBC Hospital Foundation and BC Professional Fire Fighters’ Burn Fund, partners, and employees of official auditors KPMG, MNP LLP and SCI.

7. SALES NOT PERMITTED OUTSIDE OF BRITISH COLUMBIA

All ticket purchases are subject to Licensed Charitable Gaming Rules - Gaming Policy and Enforcement.

In order to process a ticket order, the entire payment transaction must take place in British Columbia. Orders for tickets must not be accepted from, or processed for, persons located outside the province at time of purchase.

8. PURCHASING RESTRICTIONS

A non-resident of British Columbia may purchase a ticket only if the entire payment transaction takes place while the person is physically in British Columbia and if the ticket or a receipt is issued at that time. Tickets must be purchased at a retail sales outlet (London Drugs, or if open, one of the prize homes selling tickets).

Non-residents of British Columbia may not purchase a ticket via the internet, phone, fax, or mail.

Tickets or receipts will not be distributed to, mailed, or otherwise sent to a non-resident’s third-party address in BC.

A resident of British Columbia may purchase a ticket only if the entire payment transaction takes place while the person is physically in British Columbia and if the ticket or a receipt is issued at that time. When a resident of British Columbia is outside the province of British Columbia, they may not place an order to purchase tickets. This restriction includes all methods of ordering tickets, including mailing in your order.

British Columbia Charitable Lotteries have changed to allow for online and over the phone ticket sales. The following three conditions must be met to purchase tickets online.

  1. Ticket purchasers must be physically in the province of BC when placing the order.
  2. The entire payment transaction must take place in British Columbia.
  3. The address given for tickets to be mailed must be a valid BC address.

For further information on restrictions on purchasing, please see BC Gaming Policy and Enforcement Branch – Licensed Charitable Gaming Rules. The website for this information https://www2.gov.bc.ca/assets/gov/sports-recreation-arts-and-culture/gambling/licences/rules-licensed-charitable-gaming.pdf. Please see Section 17 for specific details on purchasing restrictions.

9.PRIZE DRAW INFORMATION

2719 prizes to win.

All prize draws will be conducted in accordance with Gaming Policy and Enforcement Branch – Licensed Charitable Gaming Rules.

All prizes will be drawn using a Random Number Generator (RNG).

Each ticket is re-entered for every prize category.

The list of winners will be published on heroeslottery.com on or before August 4th, 2024.

The records of MNP LLP shall be deemed correct if there is a discrepancy in numbers.

Winners will be notified by phone or email as to the prize(s) they have won and how to claim.

Should there be more than one name on a ticket, the prize will be awarded to the primary name on the ticket and that person will be responsible for distributing any prizes, in the event of a group purchase winning.

All ticket packs are considered a single purchase and all tickets are issued in the same name or names.

Winners consent to the release of their names and photo by the Licensee.

Winners have one (1) year from the draw date to claim their prizes.

A decision to take the cash equivalent of any prize awarded must be made within 10 days of claim.

More complete prize descriptions are available at MNP LLP.

Should a situation arise where it is impossible to hold a prize draw on the specified date, at the time posted, the following will apply:

  1. The Foundation will immediately obtain permission from GPEB to postpone the draws.
  2. All buyers will be notified of the change in draw date and time by email, by a posting on the program website, com, by postings on all social media channels, and by advertising, where time permits.
  3. Only tickets eligible for the postposed draw will continue to be eligible for that draw.
  4. For any further information, or terms and conditions, please email [email protected] or call 604-536-2105 or 1-888-536-2105 for personal contact.
  5. Should a draw be postponed due to any unforeseen circumstance, the draws will take place on the first available day where circumstances allow the draws to take place. All draws will be completed within the licence period.

11. OTHER PERTINENT INFORMATION

The Licensee reserves discretionary right not to accept entries.

The official ticket is a receipt of purchase.  It is the responsibility of the ticket purchaser to ensure they receive their ticket; however, participants do not need their ticket in hand to be included in the respective draws.

All sales are final once the ticket number is assigned, contact customer service for further information.

No refunds will be issued after commencement of the draws.

The Purchaser is responsible for proof-of-ownership of shared tickets.

Allow 2-3 weeks for delivery of your official ticket.

Should a prize be unavailable due to circumstances beyond the Licensee’s control, the winner shall be awarded cash equal to the cost of the prize as agreed between the prize provider and the licensee at time of application for the licence, plus GST.

The liability of the Licensee is limited to the ticket price paid.

Ticket purchasers must be 19 years of age or older.

If a winning ticket bears a minor’s name, the prize will be lawfully delivered on behalf of the minor to the minor’s parent, legal guardian, or trustee. 

*The grand prize winner will choose one grand prize option; the other nine options will not be awarded.

If there is a discrepancy, the list and rules at MNP LLP shall be deemed correct.

For enquiries relating to any ticket purchased please call 604- 536-2105 or 1-888-536-2105 or email [email protected].

12. LICENSEE:

VGH & UBC Hospital Foundation, 855 West 12th Avenue, Vancouver, BC (604-875-4676).

13. PRIVACY:

We respect your privacy. VGH & UBC Hospital Foundation protects personal information and adheres to all legislative requirements with respect to privacy. We do not rent, sell, or trade our mailing lists. Information provided through ticket purchase will be used to deliver services and keep you informed on Foundation activities, including programs, services, special-events, funding needs, opportunities to volunteer or give and more, through periodic contacts.

To be removed from these contacts, call 604-536-2105 or email [email protected]

Copyright © 2024 Heroes Lottery, All rights reserved.
BC Gaming Event Licences #149596, #149276, #149285
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